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Frequently asked questions

The answers
you are looking for.

For a check on your camper, always tell us the pump model and its power supply.

What is the difference between X-PURA and X-TANK?
X-PURA uses LED UV-C technology to sanitise water as it flows through the device. X-TANK replaces the expansion vessel and controls the pump electronically, reducing pump cycling and delivering a steadier flow. The two products serve different needs.
Can I use X-PURA without X-TANK?
Yes. X-PURA can be installed on its own, both in systems with a submersible pump in the tank and in systems with an external pump.
When can I use them together?
In systems with a 12 V external pump with a built-in pressure switch. Before installation, check the power supply, the pump current, the wiring and the requirements of your model.
Does X-PURA also sanitise the standing water in the tank?
No: it acts on the water as it flows through the device, which is why X-PURA draws 13 W only while water is flowing. In-line sanitisation is separate from the maintenance and cleaning of the tank.
Which systems does X-TANK work with?
With systems that have a 12 V external pump with a built-in pressure switch: X-TANK replaces the expansion vessel. It is not compatible with 24 V pumps.
What flow rate does X-PURA support?
X-PURA is suitable for pumps up to 10 litres per minute. The version sold online runs on 12 V.
Where can I find installation information?
On the Installation page you will find the diagrams for a submersible pump, an external pump and both products together. If you have a question about your system, write to us with your pump model and power supply type.
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